Lydia
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Activity overview
Latest activity by Lydia-
Lydia created an article,
How can I get an account ownership document?
You can download PDF statements for every currency you've opened, which show you own the account. A statement will include your account numbers, current balance, transactions, and more. Downloadi...
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Lydia created an article,
FSCS Protection
Deposits made in CV Finance Bank Limited (CV Finance) are protected by the Financial Services Compensation Scheme (FSCS). This scheme ensures that eligible deposits are safeguarded in the event o...
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Lydia created an article,
How can I edit a standing order?
It's easy to edit an existing standing order or scheduled payment from the app. Just go to the Scheduled tab in the Payments section, tap on the payment you want to edit, then tap the three dots (A...
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Lydia created an article,
What about my privacy?
Protecting your data and financial details is very important to us. Our current Privacy Policy and Customer Agreement can be found under: Privacy policy Terms of use
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Lydia created an article,
Can I change my business contact details displayed on an invoice?
Yes, you can edit your business address, email and phone number in invoice settings with the Toolkit. Just click on ‘Add new contact information’ and complete the form with the details you want dis...
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Lydia created an article,
How do I open a personal current account?
To start your application, download the CV Finance app from Apple's App Store or Google Play Store. We’ll ask you for valid government-issued photo ID and a video selfie, and once your account'...
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Lydia created an article,
What’s the maximum amount I can have a loan for?
This will be determined by your available CV Finance personal current account overdraft.
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Lydia created an article,
How do I manage my VAT using the toolkit?
The toolkit allows you to account for the VAT charged on transactions within your CV Finance account, see what your VAT position is, connect to your HMRC profile, and submit and pay your VAT return...
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Lydia created an article,
How do I reset my personal account password?
You can request to reset your CV Finance password from the app by following these instructions and recording a quick selfie video to confirm your identity: iOS: Tap the Account Switcher button in ...
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Lydia created an article,
Can I change my repayment date on a loan?
If you are having difficulty meeting your loan repayments then contact us and we'll help you.